FAQ

How much does shipping cost?

Shipping charges are calculated based on the weight of the total package, the requested shipping speed, and the travel distance.

Shipping fees are not calculated based on the value of the order or the quantity of the items in the order.

Countries outside Canada may charge you additional taxes, customs fees or brokerage fees upon delivery. Please check your local customs office for more information. These fees are your responsibility.

If you would like to know how much your order will cost to ship, simply add the items to your cart. After you have added your items to your cart, go to view the shopping cart. Underneath the subtotal will be a link for the shipping estimate. Click on this link and once address information is included the shipping options with pricing will be shown.

Shipping Methods

When you place an order with us, you can expect:

Fast Processing: We work quickly to get your order ready for shipment.

Careful Packing: Every order is hand-packed with care to ensure your products arrive safely.

On-Time Shipping: We will ship your order within the delivery window promised during checkout.

Our transit times by shipping method are:

Standard Shipping – Within Canada Only. 3-7 business days. If you reside West of Quebec or in a rural area the transit times may be a bit longer.

3-Day Shipping – Canada and U.S. Only. FedEx 3-day Select. Guaranteed 3 business days (weekends and holidays excluded).

2-Day Shipping – Canada and U.S. Only. FedEx 2-Day Air. Guaranteed 2 business days (weekends and holidays excluded).

Next-Day Shipping – Canada and U.S. Only. FedEx Next-Day Air. Guaranteed 1 business day (weekends and holidays excluded).

Postal Shipping – AK, HI, P.O. Boxes, APO, FPO, and U.S. Territories. 3-25 business days.

International – For all UK, Australia, etc. orders. 5-30+ business days. With door-to-door tracking.

Downloadable – Instant access. For downloadable/digital products.

We make every effort to meet our commitment to fast processing, careful packing, and on-time shipping for every order. Your satisfaction is our top priority. Please contact us if your order does not arrive within the estimated delivery window quoted at checkout so we can investigate and make it right.

Expedited Shipping

Any orders that are 3-Business Day, 2-Business Day, or Next-Day are shipped the same business day (Monday through Friday not including holidays) if they are ordered before noon CST.

Orders that are 3-Business Day, 2-Business Day, or Next-Day and will ship the next business day if they are placed after noon CST.

Expedited weekend orders (including Friday placed after 12:00 p.m. CST) go out Monday.

Please select expedited shipping if you need your order faster. Our goal is to deliver every order safely, on time, and to your complete satisfaction.

When can I expect to receive my order?

As soon as your order is placed we do everything possible to have your order processed, packaged, and shipped as quickly as possible.

Once your item ships from our warehouse, the time it takes to arrive at your destination will depend on the shipping method you select:

At Aktivhobby.com, we are committed to fast processing, careful packing, and on-time shipping.

When you place an order with us, you can expect:

Fast Processing: We work quickly to get your order ready for shipment.

Careful Packing: Every order is hand-packed with care to ensure your products arrive safely.

On-Time Shipping: We will ship your order within the delivery window promised during checkout.

Our transit times by shipping method are:

Standard Shipping – Canada and U.S. Only. 3-7 business days. If you reside West of the Mississippi or in a rural area the transit times may be a bit longer.

3-Day Shipping – Canada and U.S. Only. FedEx 3-day Select. Guaranteed 3 business days (weekends and holidays excluded).

2-Day Shipping – Canada and U.S. Only. FedEx 2-Day Air. Guaranteed 2 business days (weekends and holidays excluded).

Next-Day Shipping – Canada and U.S. Only. FedEx Next-Day Air. Guaranteed 1 business day (weekends and holidays excluded).

Postal Shipping – AK, HI, P.O. Boxes, APO, FPO, and U.S. Territories. 3-25 business days.

International – For all UK, Australia, etc. orders. 5-30+ business days. With door-to-door tracking.

Downloadable – Instant access. For downloadable/digital products.

Any orders that are 3-Business Day, 2-Business Day, or Next-Day are shipped the same business day (Monday through Friday not including holidays) if they are ordered before noon MST and will ship the next business day if they are placed after noon MST.

Please note that if your shipping address is different from your billing address, there may be shipping delays if we determine that we need additional information from you to ensure that the order is not fraudulent.